Download the Terms and Conditions of Use


Telefónica Digital España, S.L.U., in compliance with Law 34/2002 of 11th of July, about information society services and electronic commerce, informs that:

  • The name of the company is Telefónica Digital España, S.L.U. Its CIF is B-83188953. Registered in the Registro Mercantil de Madrid, volume 17.279, page 128, sheet M-296237.
  • Its place of business is in St. Gran Vía, n.º 28, 28013 de Madrid.

All rights reserved.

  1. Intellectual property rights of the, website, its source code, design, navigation layout, databases and different items of content are owned by Telefónica Digital España, S.L.U. which has the exclusive rights to use these in any way it deems appropriate, and, in particular, rights of reproduction, distribution, public communication and transformation.
  2. These general terms and conditions govern access and use of the web site which Telefónica Digital España, S.L.U. places at the disposal of internet users free of charge. Access to the web site implies unreserved acceptance of the aforementioned general terms and conditions. The use of certain services offered on this web site shall also be governed by the specific conditions stipulated in each case, which shall be understood to have been accepted simply by use of such services.
  3. Viewing, printing and partially downloading any of the web site’s content is authorized solely and exclusively under the following conditions:
    • That this be compatible with the purposes of the web site.
    • That the information thus obtained is solely for personal and private use. Use of the web site’s content for commercial purposes or for distribution, public communication, conversion or decompilation is expressly prohibited.
    • That none of the web site’s content be altered in any way.
    • That no chart, icon or image available on the web site be used, copied or distributed separately from any accompanying text and images.
  4. Telefónica Digital España, S.L.U. reserves the right, at any time and without prior warning, to alter and update the information contained in the web site, the configuration and presentation of the site, and the access conditions.
  5. Telefónica Digital España, S.L.U. cannot guarantee that there will be no interruptions or errors in access to the web site or in its content, nor that the latter is up-to-date, although it will strive to prevent and remedy any such interruptions and errors and to update content, if necessary.
  6. Both access to this web site and the use made of the information contained therein is the exclusive responsibility of the user. Telefónica Digital España, S.L.U. shall not be responsible for any consequence, damage or injury that may result from access or use of the information. Telefónica Digital España, S.L.U. shall not be responsible for any possible security errors which may occur nor for any possible damage to the user’s computer system (hardware and software), or to the files or documents stored therein, caused by the presence of a virus in the computer used by the user to connect to the web site’s services and content, by the malfunctioning of the browser or by the use of out-of-date versions of the said browser.
  7. Telefónica Digital España, S.L.U. assumes no responsibility whatsoever in respect of connection to or the content of third party links contained on the web site, nor does it guarantee the absence of viruses or other elements in the said links which may cause alterations to the user’s computer system (hardware and software), documents or files, including responsibility for any damages of any kind caused to the user for this reason.
  8. Telefónica Digital España, S.L.U. owns the industrial property rights relating to its products and services, and specifically those relating to the Telefónica Digital España, S.L.U. registered trademark. With regard to third party products and services mentioned on the web site, Telefónica Digital España, S.L.U. acknowledges the claim of the owners to the corresponding industrial and intellectual property rights, their mere mention or inclusion in the web site according Telefónica Digital España, S.L.U. no rights or responsibility whatsoever in respect of the said products and services, nor implying any endorsement, sponsorship, or recommendation on the part of Telefónica Digital España, S.L.U.
  9. Unauthorized use of the information included on this web site, its sale to third parties, and any breach of Telefónica Digital España, S.L.U.‘s Intellectual or Industrial Property rights shall give rise to the legally established responsibilities.
  10. All third party links to this web site must be to the homepage.
  11. Telefónica Digital España, S.L.U. and the user, expressly waiving their right of recourse to any other jurisdiction, hereby submit to the jurisdiction of the Courts of the user’s place of residence for the resolution of any dispute that may arise in relation with access to this web site. If the user’s place of residence is outside of Spain, Telefónica Digital España, S.L.U. and the user, expressly waiving their right of recourse to any other jurisdiction, hereby submit to the jurisdiction of the Courts of Madrid (Spain).

NOTICE: You have accessed a system owned Telefónica Group. You need authorization before using it, you being strictly limited to the indicated use of the authorization. Unauthorized access to this system or misuse of it are prohibited and are contrary to the Corporate Security Policy and current legislation. If you disclose inside information Telefónica Group or its customers without prior authorization it may be incurring a violation of corporate legislation, which could even lead to the possible commission of a crime or misdemeanor.

Last updated: Mayo 2018

Metashield clean up online privacy policy

What is metashield?

Metashield is an online service designed to prevent leaks of metadata associated with office documents, multimedia files and other formats. With Metashield you can:

  • Analyse if there are metadata associated with your documents
  • Delete your documents’ metadata
  • Obtain information about the types of metadata that have been found in the documents

How can i start using metashield?

You can start using Metashield once you have filled out the registration form and accepted the terms of service. Once registered, you can start using its features (for more information, see the Terms and Conditions). If you want to unsubscribe from Metashield, we will delete your account and immediately erase the data that we have obtained from our systems.

Who handles my data ?

Metashield is a product of Telefónica Digital España, S.L.U. (“Telefónica”) and will be responsible for handling your data to provide you this service.In addition to Telefónica Digital España, only our web host Microsoft Azure will receive your data.

Data confidentiality

Metashield complies with the currently applicable personal data regulation(General Data Protection Regulation).We will only handle the data required to provide you with the service and will only keep it for the period required to provide the service:

  • Your contact information, which you provide us upon registration, and the password that you have chosen.

We remind you that as a user you have the right to file a claim with the Spanish Data Protection Agency. In any case, if desired, you are able to consult the data that we handle, modify them, oppose their handling, request that we remove them or request their portability. In this regard, you contact us at the following address: Also, you can write us if you have any questions, problems or need to contact our DPO (Data Protection Officer).

In addition, our tool can find personal data belonging to third-parties in your documents. This treatment is done in your legitimate interest and that of Telefónica to guarantee the security of your information.


These conditions constitute the privacy policy with Telefónica and supersede any prior agreements that may exist between the concerned parties or related parties. In the event that any of the provisions in these conditions, or part of them, is declared illegal, invalid or inapplicable by a competent administrative or judicial entity, it will be considered inapplicable without affecting the other provisions. The delay or lack of exercise by Telefónica of legal action or any right described in these conditions does not imply, in any case, a waiver of those rights. Likewise, failure to claim a breach of the obligations set forth in these conditions will not imply a waiver of your subsequent claim.

Telefónica Digital España S.L.U. Cookies Policy

In compliance with Spanish law governing the use of cookies in relation to providing electronic communications services, set out in Royal Decree-law 13/2012 of 30 March, we hereby inform you about the cookies used on Telefónica Digital España, S.L.U. website (hereinafter, the website) and the reason for their use. Similarly, Telefónica Digital España S.L.U. informs you that by browsing the website, you agree to our use of cookies.

What are cookies and what are they used for?

A cookie is a file that is downloaded to the computer, tablet, smartphone or any other device on accessing certain websites. Cookies allow a website to store and retrieve information about a user or device’s browsing habits and depending on the information it contains and how the device is used, they can be used to recognise a user. Under no circumstance can cookies damage your device. In fact, enabling cookies helps us to identify and resolve possible errors.

Identifying cookies

Below is a list of cookies arranged into a series of categories. However, bear in mind that a cookie could be included in more than one category.

Cookies according to the entity that manages them:

Depending on the entity that manages the server or domain from which the cookies are sent and which processes the data they contain, cookies can be classified into:

  • First-party cookies: These cookies are sent to the user’s device from a server or domain managed by the publisher and which provides the service requested by the user.
  • Third-party cookies: These cookies are sent to the user’s device from a server or domain that is not managed by the publisher but by another entity that processes the data collected through cookies.
  • If cookies are installed from a server or domain managed by the publisher but the information collected though them is managed by a third-party, they are not classed as first-party cookies.

Types of cookies according to how long they remain activated:

Depending on how long they remain activated on the device, cookies can be divided into:

  • Session cookies: These cookies are designed to gather and store data when the user accesses a website. They are usually used to store data that is only needed to provide the service requested by the user on one occasion (e.g. a list of products purchased).
  • Persistent cookies: These cookies are stored on the device and can be accessed and managed over the period of time defined by the entity in charge of the cookie, which can range from minutes to several years.

Cookies according to their purpose:

Depending on the purpose of the data collected through the cookie, cookies can be divided into:

  • Technical cookies: These cookies allow the user to browse a website, platform or application and use the options or services available, such as control traffic and data communications, identify the session, access areas with restricted access, remember the items included in an order, carry out the purchase process for an order, complete an event registration or participation form, use security components while browsing, store content to play videos or sounds or share content on social networks.
  • Personalisation cookies: These cookies allow users to access the service with some general features defined by default according to a series of criteria on the user’s device, such as language, browser used to access the service, regional settings from which the service is accessed, etc.
  • Analytics cookies: These cookies allow the entity in charge of them to track and analyse the behaviour of users of the websites to which they are linked. The information collected by these cookies is used to measure the activity of the websites, applications or platforms and to compile browsing profiles of the users of these websites, applications and platforms in order to make improvements based on analysing the data on how users use the service.
  • Advertising cookies: These cookies allow the advertising space that the publisher has included on the website, application or platform used to provide the service to be used as efficiently as possible based on criteria such as edited content or how frequently advertisements are shown.
  • Behavioural advertising cookies: These cookies allow the advertising space that the publisher has included on the website, application or platform used to provide the service to be used as efficiently as possible. These cookies store information about user behaviour collected by constantly monitoring their browsing habits, which allows a specific profile to be developed to display advertising accordingly.

The cookies used on our website are first-party and third-party. They allow us to store and access information related to the language, the browser used and other general features defined by the user and to track and analyse their activity in order to improve our services in a more efficient and personalised way. Telefónica Digital España S.L.U. does not use advertising or behavioural advertising cookies.

Cookies offer many benefits when providing information society services, as they: (i) help users to browse the website and access the services available; (ii) save users from having to configure the general features defined by default whenever they access the website; (iii) aid improved functioning and services provided by the website, after the corresponding analysis of the information collected via the cookies installed.

Telefónica Digital España S.L.U. does not collect or store your personal data (for example, name and address) and therefore, this data cannot be used to identify you.

However, you can configure your browser, allow or block cookies, or select those that can be installed and those that cannot by following the procedure for the browser used:

On its website, Telefónica Digital España S.L.U. uses:

Session cookies:

Session cookies are stored and are temporary, that is, they expire when the user finishes browsing the website. These cookies do not permanently store any data on the hard disk of your computer.

This is a table of Cookie’s information

Google analytics analisys cookies:

Intrusion levels associated with the cookies we use

The aforementioned cookies incorporate an ‘intrusion level’ criteria based on a scale of 1 to 3, in which:

  • Level 1: Corresponds to internal use cookies that are essential for providing the service requested by the user.
  • Level 2: Corresponds to anonymous internal use cookies needed to maintain content and browsing, in addition to cookies managed by third-parties in the framework of the services expressly requested by the user on their websites (e.g. social plug-ins for Facebook or Twitter, incrusted videos and maps).
  • Level 3: Corresponds to cookies managed by third-parties in the framework of services not expressly requested by the user, allowing them to be tracked through websites not belonging to Telefónica Digital España, S.L.U. (e.g. graphic advertising management platforms). This level is specified along with the name of the owner. Using level 3 cookies is subject to the prior consent of the user who must expressly accept them.


These lists will be updated as quickly as possible as the services offered on the website change and evolve. However, during the update the list might not include a cookie, but these cookies will always have the same purposes as those included in these lists.

Last updated May 2018.